• Finance And Business 08.04.2018 Comments Off on Find Your Next Business Competitive Ebook PDF 93207f23d

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    Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge (Business Books) PDF




    by Andrea Kates : Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge (Business Books)

    ISBN : # | Date : 2011-11-04

    Description :

    PDF-197a7 | Combat flat sales, capture new markets, and drive innovation using the Business Genome approach The Business Genome is a proprietary database that tracks company data, maps it across data of all industries, detects patterns, and determines precisely how that company should plan for the future. In Find Your Next, Business Genome creator Andrea Kates explains how to ensure growth and prosperity in y… Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge (Business Books)


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  • Finance And Business 07.04.2018 Comments Off on CIM Coursebook 06 Customer Communications PDF 9968e4360

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    CIM Coursebook 06/07 Customer Communications PDF




    by Maggie Jones : CIM Coursebook 06/07 Customer Communications

    ISBN : #0750680032 | Date : 2006-09-05

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    PDF-9c715 | Elsevier/Butterworth-Heinemann’s 2006-2007 CIM Coursebook series offers you the complete package for exam success. Comprising fully updated Coursebook texts that are revised annually, and free online access to the MarketingOnline learning interface, it offers everything you need to study for your CIM qualification. Carefully structured to link directly to the CIM syllabus, this Coursebook is user-… CIM Coursebook 06/07 Customer Communications


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  • Finance And Business 07.04.2018 Comments Off on Extra Mile Engage Your People PDF 36598f14a

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    The Extra Mile: How to Engage Your People to Win PDF




    by David MacLeod : The Extra Mile: How to Engage Your People to Win

    ISBN : #0273703943 | Date : 2008

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    PDF-cae9b | Look around your business. Are your people committed to your goals? Or are they merely complying with them? Imagine how much further you could go if everyone knew where they were going and actually wanted to get there …It’s just common sense that the more committed people are to their work, the more they’re going to put in and the more your business will get out. The evidence bears this out: eng… The Extra Mile: How to Engage Your People to Win


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  • Finance And Business 06.04.2018 Comments Off on Powerful Phrases Effective Customer Service PDF 363c5a728

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    Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results PDF




    by Renee Evenson : Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

    ISBN : #081442032X | Date : 2012-09-12

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    PDF-5f536 | Let’s face it, dealing with customers isn’t easy. They aren’t always right–or even pleasant–but knowing the right words to use can make all the difference. Powerful Phrases for Effective Customer Service shares over 700 phrases and scripts that have been proven time and again to defuse even the most difficult interactions. Covering 30 challenging customer behaviors and 20 tough employee-cau… Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results


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  • Finance And Business 05.04.2018 Comments Off on LeadershipThrough Strategic Planning Annabel Beerel PDF 215c8f375

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    by Annabel Beerel : LeadershipThrough Strategic Planning

    ISBN : #1861522088 | Date : 1998-06-25

    Description :

    PDF-25141 | This title takes a global look at the issues of leadership and puts forward specific ways for an organization to use leadership as a specific tool for company success. It explains how managers can juggle the role of manager with the role of leader and places all these issues in a cross cultural framework. Divided into ten chapters this book examines the challenges that businesses face and should s… LeadershipThrough Strategic Planning


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  • Finance And Business 03.04.2018 Comments Off on Universal Design HUMBLES User Centred Business PDF 27b479756

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    Universal Design: The HUMBLES Method for User-Centred Business PDF




    by Francesc Aragall : Universal Design: The HUMBLES Method for User-Centred Business

    ISBN : #0566088657 | Date : 2012-01-28

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    PDF-29583 | As a customer, have you ever felt dissatisfied with a product or service? Is it possible that customers may be similarly unhappy with your company? Being aware of and exploring your consumers’ diversity constitutes the best source of information available if you are to lead the way in design innovation, marketing orientation and service provision. Universal Design: The HUMBLES Method for User-Cen… Universal Design: The HUMBLES Method for User-Centred Business


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  • Finance And Business 03.04.2018 Comments Off on Cant Buy Like Authentic Connections PDF 7eb2d8528

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    Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results PDF




    by Bob Garfield : Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results

    ISBN : #1591845777 | Date : 2013-03-07

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    PDF-e6c76 | Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where “likes” stand in for transactions and a mass audience is maddeningly elusive. There has to be a better way . . . As Lennon and McCartney wrote a half century ago, money can’t buy you love. But in today’s… Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results


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    Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results by by Bob Garfield

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  • Finance And Business 01.04.2018 Comments Off on Mastering Organisational Behaviour Palgrave Business PDF 2d6f57173

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    Mastering Organisational Behaviour (Palgrave Master Series (Business)) PDF




    by Richard Pettinger : Mastering Organisational Behaviour (Palgrave Master Series (Business))

    ISBN : #0333792793 | Date : 2000-07-10

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    PDF-443a1 | This book provides a concise and readable introduction to the complexities of organisational behaviour. Dealing with all of the key features, it takes each in turn and introduces and develops them in an easy-to-follow and step-by-step approach. It covers the familiar features of leadership and motivation in a fresh and direct point of view, and deals extensively with the great impact of technologi… Mastering Organisational Behaviour (Palgrave Master Series (Business))


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  • Finance And Business 30.03.2018 Comments Off on Ready Ageing Report Session 2012 13 PDF 0931e34f0

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    Ready For Ageing? Report: House Of Lords Paper 140 Session 2012-13 (Hl Paper) PDF




    : Ready For Ageing? Report: House Of Lords Paper 140 Session 2012-13 (Hl Paper)

    ISBN : #0108550494 | Date : 2013-03-14

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    PDF-18841 | England will see a 50% rise in the number of those aged 65+ and a 100% increase in those aged 85+ between 2010 and 2030. An ageing society will greatly increase the number of people with long-term health conditions, and health and social care services will need a radically different model of care to support such people. The Government should publish a White Paper before the next general election s… Ready For Ageing? Report: House Of Lords Paper 140 Session 2012-13 (Hl Paper)


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  • Finance And Business 30.03.2018 Comments Off on Communicating Company Alternative Communication Contributions PDF 83e9ae88d

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    The Communicating Company: Towards an Alternative Theory of Corporate Communication (Contributions to Management Science) PDF




    by Hartmut Hübner : The Communicating Company: Towards an Alternative Theory of Corporate Communication (Contributions to Management Science)

    ISBN : #379081928X | Date : 2007-03-05

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    PDF-5ac42 | Most research on corporate communication has concentrated on positivist approaches, leading to a limited view. This book reviews extant corporate communication theory from discourse and strategy-as-practice perspectives, expanding the picture by more communicational aspects. It proposes an integrative framework of alternative corporate communication as a key contribution to corporate communication… The Communicating Company: Towards an Alternative Theory of Corporate Communication (Contributions to Management Science)


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  • Finance And Business 30.03.2018 Comments Off on Five Star Service Exceptional Customer PDF 015d3d9d9

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    Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business) PDF




    by Michael Heppell : Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)

    ISBN : #0273734385 | Date : 2010-07-18

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    PDF-337bd | This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strat… Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)


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  • Finance And Business 30.03.2018 Comments Off on Negotiating Strategically One Versus All PDF D4c69a02b

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    by A. Nikolopoulos : Negotiating Strategically: One Versus All

    ISBN : #023029846X | Date : 2011-05-10

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    PDF-c3027 | Negotiation is a key part of daily lives, but learning how to negotiate successfully is a valuable skill. The author provides a tool kit for negotiation, demonstrating new methods and giving practical advice…. Negotiating Strategically: One Versus All


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  • Finance And Business 28.03.2018 Comments Off on Blogging Business Everything Need Should PDF Fc31a2f3a

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    by Shel Holtz : Blogging for Business: Everything You Need to Know and Why You Should Care

    ISBN : #1419536451 | Date : 2006-02-01

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    PDF-91ecb | Book by Holtz, Shel, Demopoulos, Ted… Blogging for Business: Everything You Need to Know and Why You Should Care


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    ISBN : #1898972931 | Date : 1998-05

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    [Pub.35hGP] Mobile Location Services: The Business Opportunity (Ovum Report) PDF | by Thomas Blonz


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  • Finance And Business 26.03.2018 Comments Off on Exploring Organizational Software As Service Software PDF C72f290f8

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    Exploring the Organizational Impact of Software-as-a-Service on Software Vendors: The Role of Organizational Integration in Software-as-a-Service … (Informationstechnologie und Ökonomie) PDF




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    ISBN : #3631651538 | Date : 2014-05-26

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